Records Management Knowledge Center

Learn how to manage, organize, and store your critical data more efficiently.

Improving the accessibility and security of your data doesn't need to be difficult. Our knowledge base contains all the information you need to make informed decisions when its time to modernize your records management practices.

Businesses are often required to collect personally identifiable information from their customers, prospects, and employees as part of normal day to day operations.  Once a business takes possession of this data, they are responsible for protecting it, and must adhere to the many laws and regulations enacted to protect PII and PHI. These regulations are

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Microfilm was once considered to be the gold standard of information storage. At the peak of its popularity, no other storage medium came close to the convenience, affordability, and durability that microfilm was able to provide.  For this reason, it has been widely adopted by government agencies, libraries, historical archives, and other institutions that require

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One of the most crucial responsibilities that any business has is to protect the confidentiality of the sensitive data in its possession.  While only a small part of a larger overall data protection program, shredding unnecessary/outdated documents is one of the simplest and most effective ways to ensure that sensitive data is protected against information

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Optical character recognition (OCR) is technology that allows computer software to convert text found in a scanned document or image into machine-readable text. Anyone who has ever been to the airport, sent a letter in the mail, or deposited a check at an ATM has used OCR technology. The most common use of OCR technology

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Over the last few years, the landscape of work and employment has undergone a particularly dramatic shift.  Working remotely, which traditionally has only been an option for a small percentage of people, has exploded in popularity, capturing the attention of employers of all different shapes and sizes. And while there are a number of fairly

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Most business owners know that paper is a slow, outdated technology that adds unnecessary costs at every turn. It can make even the simplest of tasks more difficult, resulting in longer turnaround times and subsequently, increased labor costs. Employees can waste hours a week fumbling through filing cabinets looking for the documents they need. Not only

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Government agencies are the largest source of paper documentation and microfilm records in the country. This is because government agencies are responsible for the preservation of tax documents, business licenses, permits, financial documents, historical records, and more. At one time, paper and microfilm were the gold standards of information storage. Not just in government, but

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One of the most critical responsibilities that a business has is protecting the sensitive data in its possession. Whether it’s proprietary business processes, internal communications, employee records, or information collected from your customers, your data is under a constant threat of theft or potential exploitation.  And the consequences of such an unfortunate event should not

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For most of the twentieth century, microfiche and microfilm were the preferred methods used to store images, blueprints, schematics, maps, and other important documents for extended periods of time.  At the peak of its popularity, there was no other format with the same versatility or longevity.  Microform technology made it possible to reduce documents on

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Whether it’s customer/client details, financial records, proprietary company information, or employee files, most organizations eventually find themselves in possession of sensitive data. More often than not, a large percentage of that data is stored on paper.

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