We’ve accumulated the most common questions new customers have when looking to outsource their document management.
Speak With UsAbsolutely. We offer NAID® AAA Certified shredding and disposal services post-scanning. This part of the service is completely optional and based on your needs. If you choose to shred your documents after the scanning process, you will receive a certificate of destruction for your records.
Yes, our medical recordsd scanning service is HIPAA compliant, ensuring the utmost security and confidentiality of your medical records throughout the process.
To maintain this standard, we employ HIPAA-trained and certified technicians, who are thoroughly versed in handling protected health information (PHI) in line with regulatory guidelines. Access to the scanned documents is tightly controlled; only authorized personnel with appropriate credentials can access these files, enforced by badge-restricted entry.
These measures guarantee that PHI is managed exclusively by qualified staff. Additionally, we uphold a secure chain of custody throughout the scanning process. Every step, from the initial pickup of documents to their final delivery, is meticulously recorded and monitored to prevent any unauthorized access or misplacement, thereby preserving the integrity and confidentiality of your sensitive data.
Yes, our scanning service is fully FERPA compliant. We understand the critical importance of protecting student privacy and ensuring the confidentiality of educational records. All of our processes are designed to meet all FERPA requirements,
To get started, simply contact us to request your pre-labeled, prepaid shipping boxes. Once you receive them, fill the boxes with your documents and send them back to us. We’ll take care of the rest.
We can scan a wide variety of documents, including invoices, receipts, employee records, blueprints, medical files, government documents, legal files, educational records, historical documents, photographs, and manuscripts. We also offer scanning in black and white and color depending on your needs.
You have the option to receive your digital files on an encrypted USB drive, via upload to your SFTP site, or through a document management system. The original documents can be shredded using our NAID® AAA Certified Shredding Service or sent back to you for an additional fee.
The cost is a flat rate of $199 per box, which includes shipping, processing, scanning, indexing, and organizing your documents. There may be additional fees depending on your needs, such as OCR or return shipping, both of which are optional add-ons.
We use commercial-grade scanning equipment to ensure the highest quality digital output. Additionally, our human operators perform manual quality assurance checks and adjust equipment calibration for optimal results.
While we can handle a wide variety of documents, we recommend contacting us to discuss any specific or unusual document types to ensure we can accommodate your needs.
Our trained professionals handle your documents with the utmost care and precision. We maintain a secure chain of custody and adhere to strict handling protocols to ensure your documents are protected throughout the entire process.