Frequently Asked Questions

What Is Mailroom Automation?

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Mailroom automation is a process where all inbound physical mail is sent to a central location, where it’s opened, categorized, scanned, and then digitally distributed to the appropriate recipients.

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When people think about scanning, they often imagine perfect stacks of uniform, letter-sized pages feeding neatly into a high-speed scanner. In reality, most scanning projects look nothing like that. What usually shows up is a mix of different paper types, sizes, and levels of wear, and that is perfectly normal. Some pages may be torn

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You just finished a massive scanning project. Thousands of pages have been moved out of storage boxes and onto your company server. On paper, the job is complete. But in practice, something still feels off. Your team is still having trouble finding what they need. Having 1,000 PDFs does not mean you have a system.

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Public institutions are responsible for maintaining a wide range of records that serve the public good. Property plats, deeds, permits, and court filings form the legal and historical foundation of a community, and government bodies are required to make this information available to anyone who needs it. However, in many municipalities, there is still a

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