Frequently Asked Questions

What Is a Digital Mailroom?

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A digital mailroom, also called mailroom automation, is a service where incoming mail is scanned, converted into digital files, and delivered as electronic communication. This modern solution helps address challenges associated with processing and distributing inbound mail, especially for organizations managing:

  • Remote employees
  • Multiple business locations
  • Mailroom real estate and related costs
  • Staffing and workforce expenses
  • Slow mail processing times
  • Frustration with outdated processes

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Across nearly every industry, businesses of all shapes and sizes are looking for ways to cut back on paper. People are tired of wasted rooms filled with file cabinets that take up valuable space. Tired of digging through folders and piles of paper every time they need a piece of information. And tired of all

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Keeping track of who accesses your records and what changes are made to them is an important part of maintaining trust and accountability for many businesses. Whether you’re managing financial statements, medical records, or personal information, every interaction with a document tells part of its story, and keeping that story accurate matters. This record of

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Insurance companies are among the most record-dependent businesses out there. Between claim documents, regulatory paperwork, and customer correspondence, there is a lot of information to keep track of, and that can be difficult no matter how organized you are. As the volume of records continues to grow, keeping up with them becomes increasingly difficult, and

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