Frequently Asked Questions

What If I Receive Important Mail I Do Not Want to Scan?

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If there’s certain mail you prefer not to scan, that’s no problem. Any items deemed unfit for the scanning or automation process can be securely forwarded to an address of your choice without being opened.

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Massachusetts FAC126: Streamlined Procurement for Document Scanning and Secure Shredding

Massachusetts state agencies, municipalities, and qualifying organizations can use the FAC126 Statewide Contract to procure document scanning, digitization, records management, and secure shredding services. As an approved FAC126 vendor, SecureScan gives eligible organizations a direct path to move records management projects forward through an established statewide contract. Whether you need to digitize boxed files, convert

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Document Scanning for Credit Unions

Anyone working at a credit union has probably experienced some version of the same situation: a line of members slowly building in the lobby, the phone will not stop ringing, and the document needed for the person standing at the counter is nowhere near where it was expected to be. Spending a few extra minutes

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Why Paper Holds Transportation Companies Back

Logistics moves fast. Every day involves coordinating drivers, managing warehouse activity, handling deliveries, and keeping freight moving on schedule. Yet, for an industry built around speed, the back office often moves much slower. Trucks can cross state lines in a matter of hours, but the paperwork they generate often takes days or weeks to get

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