Frequently Asked Document Management Questions

We’ve accumulated the most common questions new customers have when looking to outsource their document management.

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We can digitize various legal records, including contracts, case files, court transcripts, deposition records, wills, deeds, and discovery materials. We can also handle documents of unusual sizes including oversized documents. Optionally, we can use optical character recognition to extract information from your records, making it directly searchable within your system.

Yes, reproductions of records created through our scanning process hold the same legal significance as the originals and can be used for all purposes, including as evidence in court.

We track all documents throughout the scanning process with a detailed chain of custody to ensure accountability and security.

Most PDFs are processed in minutes using automated remediation. Standard and Enhanced levels are fully automated and return results almost immediately. Documents that require expert review typically take one to two business days, allowing time for manual verification and correction where higher accuracy is required.

The platform supports a wide range of PDF types, including scanned documents, digitally created PDFs, and fillable forms. Files containing text, images, tables, charts, and more complex layouts can all be processed and updated with proper accessibility structure.

Each document is evaluated using industry-recognized accessibility testing tools against WCAG 2.2 and PDF/UA standards. Enhanced remediation achieves a high compliance score through automated validation, while expert-reviewed projects include manual checks to confirm results. A compliance report is provided with every processed document so results are clear and easy to understand.

Yes. Accessibility On Demand supports API integration, making it possible to add automated PDF remediation directly into existing document processes. This works for both individual files and high-volume workflows. If an API is not an option, bulk uploads and custom solutions are available.

Documents are handled in a secure processing environment using enterprise-grade protections. Files are not stored longer than necessary and are automatically removed after processing unless other arrangements are made. NDAs can be provided when required.

No specialized training is needed. The platform is designed for everyday users and handles the technical complexity behind the scenes. Upload the document, choose the remediation level, and download the updated file. Support is available whenever questions come up.

The system is built to handle projects of any size, from small batches to large document collections. High-volume processing is supported, and pricing scales based on page count. For ongoing or enterprise-level needs, dedicated support and integration options are available.