Frequently Asked Questions

Is document data kept secure?

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Documents are handled in a secure processing environment using enterprise-grade protections. Files are not stored longer than necessary and are automatically removed after processing unless other arrangements are made. NDAs can be provided when required.

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Older couple viewing an accessible PDF on a computer
4 Easy Ways to Make PDFs Accessible

Many businesses and government institutions rely on PDFs to share important documents with the public. Policies, forms, reports, public notices, training materials, and guides are often distributed in PDF format because they’re easy to share, easy to open, and they keep formatting consistent from one device to the next. The problem is that many PDFs

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Two engineers reviewing an engineering drawing
Engineering Drawing Scanning: An Easier Way to Manage Large-Format Drawings

While most engineering and manufacturing work now starts digitally, using CAD and other design software, many engineers still rely on older drawings created long before digital tools were standard. Many of these designs represent active equipment, structures, and systems that are still in use today. In some cases, they may be the only record of

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Albany, NY Street View Near The Capital
New York’s Accessibility Requirements: What’s Expected and How to Prepare

Accessibility has been part of New York’s digital standards for a long time, but many state agencies, schools, and other groups that share information with the public are taking a closer look at how those expectations apply to them. Recent federal rules, along with updates from the State of New York, have brought more attention

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