Frequently Asked Questions

What Is Medical Record Scanning?

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Medical record scanning is the process of converting paper-based patient records into a searchable digital archive. This scanning and conversion process must comply with HIPAA regulations to protect personal health information (PHI).

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New York’s Accessibility Requirements: What’s Expected and How to Prepare

Accessibility has been part of New York’s digital standards for a long time, but many state agencies, schools, and other groups that share information with the public are taking a closer look at how those expectations apply to them. Recent federal rules, along with updates from the State of New York, have brought more attention

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What Most Businesses Get Wrong About Scanning Their Records

Most businesses know that scanning their records would make life easier, but the assumptions surrounding the process often prevent them from moving forward. Scanning records en masse can feel like a massive undertaking, something that demands perfect organization, weeks of planning, and a major disruption to day-to-day business. Those kinds of misconceptions tend to push

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PDF Remediation and Accessibility
Accessible PDFs: What It Means and Why It Matters

As expectations around digital access continue to grow, information needs to be presented in ways that support wide access and independent use. PDFs are the go-to format for distributing information that needs to display consistently across devices, especially within government, education, and healthcare environments. Their broad compatibility makes them ideal for publishing official documents, distributing

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