Frequently Asked Questions

What is a digital mailroom?

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A digital mailroom is a hybrid mail and scanning service where incoming mail is scanned, converted into digital files, and delivered as an electronic communication. A Digital mailroom is a modern solution that deals with the issues many organizations face when dealing with the processing and distribution of inbound mail.

Organizations generally consider automated mail pipelines to solve issues related to:

  • Remote employees
  • Multiple business locations
  • Mailroom real estate and associated costs
  • Staffing and workforce costs
  • Slow mail processing times
  • Frustration with outdated processes

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With data breaches and identity theft on the rise, businesses and their customers are faced with near constant reminders about the consequences of poor data management. To counter this growing epidemic, many businesses invest heavily in security and infrastructure for their stored documents to ensure their data is protected throughout its lifecycle. However, the protocols

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Converting thousands, or even millions of paper records into an efficient, easy to use electronic record keeping system is no easy task. In fact, there are a lot of things that can go wrong along the way that can turn this process into a waking nightmare. That’s why businesses typically outsource their document scanning projects

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A growing number of businesses are ditching their outdated paper record keeping systems in favor of modern electronic records management systems. But why? What motivates a business to undergo such a complicated and time consuming process? If it isn’t broken, don’t fix it… right?   Wrong.  Paper is an extremely inefficient way of storing information. In

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