We’ve accumulated the most common questions new customers have when looking to outsource their document management.
Speak With UsYes. Each processed document can be reviewed before final download. Tagging structure, reading order, text recognition, and alternative text can be adjusted if needed. Many teams find the Enhanced level meets their accessibility requirements without additional manual work.
Accessibility On Demand works just as well for small projects as it does for large ones. Even remediating a handful of important public-facing documents can make a meaningful difference. With per-page pricing, there’s no minimum volume required to get started.
Compliance scores are generated using independent accessibility validation tools that evaluate hundreds of checkpoints within a document. The score reflects the percentage of passed checks based on objective criteria, providing a clear and consistent way to measure results.
Yes. If documents exist only on paper or in older formats, SecureScan can scan and convert your records into high-quality digital PDFs before accessibility remediation begins. This creates a seamless path from physical records to fully accessible digital documents.