Frequently Asked Questions

How Do I Get Started with the Scan by the Box Service?

Back To All FAQs

To begin, simply contact us to request your pre-labeled, prepaid shipping boxes. Once they arrive, fill the boxes with your documents and send them back. We’ll handle the rest.

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Busy office environment
What Most Businesses Get Wrong About Scanning Their Records

Most businesses know that scanning their records would make life easier, but the assumptions surrounding the process often prevent them from moving forward. Scanning records en masse can feel like a massive undertaking, something that demands perfect organization, weeks of planning, and a major disruption to day-to-day business. Those kinds of misconceptions tend to push

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PDF Remediation and Accessibility
Accessible PDFs: What It Means and Why It Matters

As expectations around digital access continue to grow, information needs to be presented in ways that support wide access and independent use. PDFs are the go-to format for distributing information that needs to display consistently across devices, especially within government, education, and healthcare environments. Their broad compatibility makes them ideal for publishing official documents, distributing

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Public Government Building
A Guide to Government Records Retention and Secure Destruction

Local and state government offices have to manage vast and ever-increasing amounts of information. This includes everything from permits and public meeting records to financial files and employee documentation, each with rules for how long it must be kept. When these records are stored on paper or microfilm, it is difficult to know exactly what

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