Frequently Asked Questions

Do You Offer Offsite Scanning as Well?

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Yes! Our standard document scanning service includes secure transportation of your documents to and from our facility for scanning. We also offer packing and preparation services for those who prefer white glove service, as well as shredding services for clients who choose not to have their documents returned.

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Albany, NY Street View Near The Capital
New York’s Accessibility Requirements: What’s Expected and How to Prepare

Accessibility has been part of New York’s digital standards for a long time, but many state agencies, schools, and other groups that share information with the public are taking a closer look at how those expectations apply to them. Recent federal rules, along with updates from the State of New York, have brought more attention

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Busy office environment
What Most Businesses Get Wrong About Scanning Their Records

Most businesses know that scanning their records would make life easier, but the assumptions surrounding the process often prevent them from moving forward. Scanning records en masse can feel like a massive undertaking, something that demands perfect organization, weeks of planning, and a major disruption to day-to-day business. Those kinds of misconceptions tend to push

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PDF Remediation and Accessibility
Accessible PDFs: What It Means and Why It Matters

As expectations around digital access continue to grow, information needs to be presented in ways that support wide access and independent use. PDFs are the go-to format for distributing information that needs to display consistently across devices, especially within government, education, and healthcare environments. Their broad compatibility makes them ideal for publishing official documents, distributing

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