Frequently Asked Questions

Do users need training or accessibility expertise?

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No specialized training is needed. The platform is designed for everyday users and handles the technical complexity behind the scenes. Upload the document, choose the remediation level, and download the updated file. Support is available whenever questions come up.

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Many businesses and government institutions rely on PDFs to share important documents with the public. Policies, forms, reports, public notices, training materials, and guides are often distributed in PDF format because they’re easy to share, easy to open, and they keep formatting consistent from one device to the next. The problem is that many PDFs

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While most engineering and manufacturing work now starts digitally, using CAD and other design software, many engineers still rely on older drawings created long before digital tools were standard. Many of these designs represent active equipment, structures, and systems that are still in use today. In some cases, they may be the only record of

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Accessibility has been part of New York’s digital standards for a long time, but many state agencies, schools, and other groups that share information with the public are taking a closer look at how those expectations apply to them. Recent federal rules, along with updates from the State of New York, have brought more attention

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