Frequently Asked Questions

Do I have to be located near a SecureScan facility to use the Digital Mailroom?

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No. Our digital mailroom service is available to businesses nationwide. You simply redirect your mail to our secure mail processing facility, and we handle the rest.

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Man Scanning Documents in a Business Setting
How Our Scanning Team Handles Problem Documents

When people think about scanning, they often imagine perfect stacks of uniform, letter-sized pages feeding neatly into a high-speed scanner. In reality, most scanning projects look nothing like that. What usually shows up is a mix of different paper types, sizes, and levels of wear, and that is perfectly normal. Some pages may be torn

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Using Files on a Computer
Moving from Scanned Files to an Organized Digital Filing System

You just finished a massive scanning project. Thousands of pages have been moved out of storage boxes and onto your company server. On paper, the job is complete. But in practice, something still feels off. Your team is still having trouble finding what they need. Having 1,000 PDFs does not mean you have a system.

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Phoenix City Hall, Arizona
How Digitization Improves Public Access to Records

Public institutions are responsible for maintaining a wide range of records that serve the public good. Property plats, deeds, permits, and court filings form the legal and historical foundation of a community, and government bodies are required to make this information available to anyone who needs it. However, in many municipalities, there is still a

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